Terms & Conditions
1) BESTBLANKS is not responsible for damage that maybe caused by improper handling/installation of our products.
2) Although not common, it maybe necessary for customer to modify settings to their operating software and/or make system adjustments in order to set up the purchased equipment/software.
3) Customer is responsible to insure the items they purchase are compatible with their needs and with their computer/software, etc. See web site for complete details.
4) The seller’s and manufacturer’s maximum liability shall be to replace any product which has been proven defective by seller or manufacturer within the warranty period where applicable. Neither the seller nor the manufacturer of these products shall be liable for any loss of business, injury/damage, direct or consequential, out of, or the inability to use these products.
5) Quality of final product(s) is dependent upon the user: following instructions, being knowledgeable in the use of graphic programs, and the user being familiar with computers & having general industry knowledge, etc. Experimentation with your specific equipment may be necessary in order to achieve desired results.
6) Packages are offered as a single purchase convenience. In the event a problem arises with an item(s) BESTBLANKS and/or the manufacturer will help to resolve the issue for that item. In no way does that entitle customer to return any other items from the purchase/package. See complete Return Policy below.
7) BESTBLANKS will make best efforts to ship orders as soon as possible. However, customer understands there are circumstances that are not in BESTBLANKS control (ie: timely customer supplied information, payment delays, delivery delays, inventory availability, etc). Orders not arriving to customer within customers expectations does not give customer right to refuse or return items. Select shipping method that gets your order delivered within a safe time period. Shippers do not count Weekends or Holidays as shipping days. See our web site for complete shipping policy.
8) VENUE, CHOICE OF LAW, AND ATTORNEYS FEES: In the event of any litigation arising out of this Agreement, all parties hereto agree that (i) the venue for any such litigation shall be Broward County, Florida, (ii) Florida law shall apply both procedurally and substantively, and (iii) the non-prevailing party shall reimburse the prevailing party for all attorney fees (including paralegal fees) and costs incurred through and including any appeals as well.
9)Be advised some heat press models, cutters, engravers, printers, screen printing equipment etc: Geo DK20S, SP, Hotronix Swingers, Draw (& possibly others) as well as all heat presses on this page: www.bestblanks.com/oversizedpresses.html are too heavy for UPS & FedEx to ship. These are shipped via truck line. Trucking company is only responsible to bring shipment to curb side address. You are responsible to unload and bring to inside location. Please make necessary arrangements.
Supplies & Software
BESTBLANKS supplies/software are guaranteed to be free of defects. BESTBLANKS will replace supplies/software at our expense upon the return of the defective items from customer. Items must be returned within 15 days of invoice date. Exchange is for same item only. See complete Return Policies on this page. Customer is responsible for making sure their computer has a compatible operating system with that of the software that we sell.
All Equipment (ie: Printers, Heat Presses, Cutters, Engravers, Screen Printing, etc)
If a product arrives in a non-functional state or has a broken or non-working part or is defective, then that product's warranty applies as specified by its manufacturer. BESTBLANKS will assist the customer if need be in contacting the manufacturer for service or an exchange.
Orders ship M-F (only) & typically ship out within 1-2 business days. Orders placed after 12:00 Noon, M-F (Eastern Time) will typically ship the following business day. If you need something faster please do not hesitate to give us a call (888-431-7385) and we will try our best to make it happen!
For orders that ship via Overnight Standard, Priority or 2 & 3 Day Air, these will be delivered on business days only.
If you need Saturday Delivery please call us 888-431-7385.
Not all areas are available for Saturday deliveries.
Sunday deliveries are not available.
If you're located in Hawaii, Alaska, Puerto Rico or Canada submit your order and we will contact you with the correct shipping cost if it is going to be higher than shown.
Shipments made to an address other than the credit card statement address may delay your order. Further information may be required.
Deadline sensitive orders - This web site calculates heat presses via ground only.
If you require a faster shipping method please call us for an air quote 888-431-7385
For all other items please select a shipping method that gets your order delivered within a safe time period.
Remember, shippers do not count Weekends or Holidays as shipping days.
Be advised some heat press models, cutters, engravers, printers, screen printing equipment etc: Geo DK20S, SP, Hotronix Swingers, Draw (& possibly others) as well as all heat presses on this page: www.bestblanks.com/oversizedpresses.html are too heavy for UPS & FedEx to ship. These are shipped via truck line. Trucking company is only responsible to bring shipment to curb side address. You are responsible to unload and bring to inside location. Please make necessary arrangements.
Return & Exchange Policy - U.S. Customers/Shipments
We are most interested in making sure that you purchase the right items for your needs.
If you are not sure what to order, please call us before making a purchase... 888-431-7385 or 954-989-1250
We are more than glad to help you.
In order to keep our pricing as low as possible we do have to maintain a common sense return policy.
1) All equipment sales (ie: Heat presses, vinyl cutters, engravers, printers, etc) are final accept if upgrading a heat press on our Upgrade Program. See line #11 below
2) No returns will be accepted without receiving a RMA# authorization from us prior to sending back the item.
Defective equipment and/or items must be sent back in its original factory packaging/box with all materials, disks, etc.
3) Shipping charges are not refundable.
3a) In the event we have to replace damaged or missing items it will be shipped via Ground Service. Express Shipping if desired will be quoted.
4) Inks, Ink feed systems, Software, Training Materials & Videos are not returnable, all sales are final.
5) Unless specified elsewhere we do not accept returns after 15 days from invoice date.
6) Where a specific return period is indicated, no returns will be accepted after that period.
7) For items being returned for reasons other than defective merchandise (BESTBLANKS in its sole discretion will
determine if merchandise is considered defective) there is a 25% or $25.00 restocking charge, whichever is greater.
8) For Orders being canceled (before we pack it) there is a cancellation charge of $25.00.
9) Customer is responsible for the shipping costs when shipping item(s) back to BESTBLANKS. Customer must choose a shipper
capable of providing proof of delivery. Customer is responsible for properly packing and fully insuring item(s) being returned.
10) BESTBLANKS in its sole discretion will determine if a Refund or Credit against future purchase will be given.
11) Heat Press - Upgrade Program
You must make a purchase of a larger (more expensive) heat press prior to being eligible for a RMA# (Return Merchandise Authorization Number). A RMA# is required prior to returning the Heat press machine. Sending us any items without a RMA# will result in BESTBLANKS refusing the shipment and you will be responsible for all shipping costs in both directions. We only accept heat press machines that are in proper working order and that you have purchased from us. This upgrade program is available for a period up to six months from the invoice date/time of purchase. The heat press you are returning must be packed back in the original packaging/box and must include all manuals, etc. that came with the heat press. If the heat press arrives with excess stains or damage BESTBLANKS will require customer to pay for all repairs. Customer is responsible for the Heat Press arriving in clean un-damaged condition. Please call us for complete program details.
12) Please see menu on right side for complete details of all policies.
Return & Exchange Policy - OUTSIDE THE U.S. Customers/Shipments
1) We offer all information (upfront) on all products.
2) You are responsible for selecting the appropriate items for your needs. Please contact us if you need help.
3) All sales are final. We do not accept returns or exchanges on international orders.
4) If there is a warranty issue with an item we are glad to assist. The product's warranty applies as specified by its manufacturer. Contact Manufacturer for service.
1930 North 30TH Road, Hollywood FL 33021
Toll Free: 1-888-431-7385